Oracle Managed Services - The Benefits

At Eclipsys, our priority is to keep your business-critical databases running efficiently and reliably, 24/7. When systems fail, even for a short time, the effects on business can be extremely damaging. We are here to make sure that doesn't happen, with our Oracle Managed Services.

Uptime. All The Time.

We are the US leading Oracle Platinum Partner and Microsoft Gold Partner. The only Database provider in North America to be an Oracle CSPE & Microsoft CSP.

Oracle Database Support

We are an Oracle Platinum Partner and industry leader in managing and maintaining large databases and applications in the North America and around the globe. We pro-actively monitor, alert, report and analyse trends to ensure that we are able to resolve database issues before they become problematic, minimising any impact on the important day-to-day running of client's businesses.

Oracle E-Business Suite Support

We have extensive experience providing support for Oracle E-Business Suite 11i and R12, with knowledge and a proven track record providing support since release 8. Our core module specialisms include E-Business Suite financials (AR, GL, AP) and Oracle E-Business Suite Human Capital Management (HCM). Our knowledge of the technologies that interact with Oracle EBS (external programs and third-party applications) allow us to efficiently assess and fix the cause of any problems that may arise.

The Benefits of Oracle Managed Services

Improve Efficiencies

Our ongoing maintenance and continuous improvements to your systems have a positive effect on business efficiency.

Maximise Uptime

Our Oracle support specialists and top-level consultants provide outstanding system reliability and uptime.

Consistent Results

Whether your business runs the latest database release, or an older version, our extensive experience across a wide range of versions and systems delivers consistently positive results for our clients.

Maximise Revenue

System errors can harm business productivity, causing general disruption and having a negative effect on profits. Our world-class Oracle DBA support team provides you with the peace of mind that your database is managed by experts, maximising system uptime, which in turn maximises your business's profits.

Reduce IT Admin

Your day-to-day system management is in our expert hands, giving you the peace of mind to focus on the running of your business.

Healthy Database Infrastructure

Regular health checks ensure the smooth running of your systems and provide us with a proactive action plan for developing your high-risk items.

Support For The Whole Technology Stack

We provide support for the majority of major operating systems, including Windows, Linux and Unix, Oracle E-Business Suite application layer, and more. This ensures that proactive incident diagnosis is timely and efficient.

ITIL standards

To ensure the highest level of support is provided for our clients, across their entire technology stack, our 24/7 service desk provide use bespoke monitoring systems. This helps us to identify and resolve problems more than 70% of the time before they have any negative impact on system users.

Discover more about our Oracle Managed Services.

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