Gartner predicts 70% of organizations will integrate AI to assist employees’ productivity by 2021

Digital Assistants – Why Do You Need One?

  • Automated interactions 24/7, 365, in the channels of your choice
  • Deflect large volume of simple enquiries letting Customer Service agents handle more complex and higher priority Tier 2 & 3 requests or incidents.
  • Employee self-service
  • Increase productivity and efficiency
  • Extend SaaS and On-prem applications to chat interfaces.
  • Better service on smartphones & tablets
  • The world is moving towards a mobile future. Today, mobile phone users far outnumber the laptop and PC users
  • Eclipsys uses the most complete, yet easiest-to-use enterprise chatbot app dev platform available today. We can build smarter, richer chatbots faster at less cost.

Components of a Digital Assistant:


Our Digital Assistants:

  • Integrate easily into messaging platforms like Facebook Messenger, virtual assistants like Alexa, websites and mobile apps for iOS and Android
  • Can support multiple languages
  • Can use text, images, video, audio, and attachments in their responses
  • Use a low-code, declarative design for intents and entities which simplifies and shortens time to deployment and lowers costs