Reach Customers Anywhere, Anytime
Gartner predicts 70% of organizations will integrate AI to assist employees’ productivity by 2021
Digital Assistants – Why Do You Need One?
- Automated interactions 24/7, 365, in the channels of your choice
- Deflect a large volume of simple inquiries letting Customer Service agents handle more complex and higher priority Tier 2 & 3 requests or incidents.
- Employee self-service
- Increase productivity and efficiency
- Extend SaaS and On-prem applications to chat interfaces.
- Better service on smartphones & tablets
- The world is moving towards a mobile future. Today, mobile phone users far outnumber laptop and PC users
- Eclipsys uses the most complete, yet easiest-to-use enterprise chatbot app dev platform available today. We can build smarter, richer chatbots faster at less cost.
Components of a Digital Assistant:
Our Digital Assistants:
- Integrate easily into messaging platforms like Facebook Messenger, virtual assistants like Alexa, websites and mobile apps for iOS and Android
- Can support multiple languages
- Can use text, images, video, audio, and attachments in their responses
- Use a low-code, declarative design for intents and entities which simplifies and shortens time to deployment and lowers costs