“85% of customers who left a vendor for a competitor, said that the company could have done something different to prevent them from leaving”
Oracle CX connects every engagement your customer has with your brand. Deliver consistent, personalized customer experiences with Oracle’s complete integrated cloud solutions. At Eclipsys we have a senior team of world class CX Experts, with over 15 years experience that specialize in:
OUR ECLIPSYS CX SERVICES
At Eclipsys our experts have developed a fixed scope program to de-risk the project, and increase the overall value of the engagement. A Fixed Scope Offering is a Consulting service package from Eclipsys for the implementation of an Oracle CX Solution that has a clearly defined scope of work.
Sales Cloud Transformations
Transformation of your solution from legacy or on-premise CRM onto Oracle Sales Cloud platform.
Endeca Experience Manager Migration
Whether migrating from Page Builder to Experience Manager or migrating to the latest Oracle version, we have unique experience & expertise to deliver this service.
ATG/Endeca Experience Augmentation
For ATG Commerce teams who are unfamiliar with Endeca Guided Search, Eclipsys can augment your team with our own expertise.
Guided Search Audit & Tuning
Our audits are designed to review the current implementation of Oracle Commerce Guided Search and assess each component of the technology stack.
CX Support Services
We have the specialized expertise to monitor, administer and optimize your Oracle CX Solutions.
Whatever your CX requirements are, Eclipsys Solutions can help! Contact us today to discuss our custom service offerings.