Oracle and Eclipsys partner to provide no-charge COVID-19 BOTs to Canadian Hospitals

April 20, 2020

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Eclipsys Solutions is partnering with Oracle to offer no-charge Digital Assistants to Canadian Hospitals during the COVID-19 Pandemic for up to 3 months.

As the spread of COVID-19 continues in Canada and around the world, the sharing and dissemination of accurate information to the Canadian public become critical. Hospitals across Canada are being taxed exponentially in every way. This includes an inundation of the hospital call centres with public enquiries regarding personal safety, prevention recommendations and status updates, amongst other things.

In light of these circumstances, Oracle has developed a COVID-19 BOT.  The technology offers an interactive online experience for anyone visiting the hospital website.  Individuals visiting these sites will have access to instant online dialogue by using either text or voice commands. The content is updated in real-time and can be linked to a number of data sources including specific information from the hospitals themselves, and the latest from Health Canada, WHO, and the CDC. 

Oracle is offering this technology through Eclipsys Solutions Inc., a leading Canadian IT Services Partner who will provide professional services at no charge for the purposes of implementation and configuration for each hospital. Longer-term, through this partnership, Eclipsys can assist hospitals to manage the platform. 

We are excited to be partnering with Oracle on this initiative and to be able to provide Canadian citizens with the vital information they need while lessening the strain on our hospitals,” says Eclipsys CEO and Co-Founder Michael Richardson. “Our goal is to offer these digital assistants using the Oracle Cloud to hospitals at no cost for up to three months to allow for rapid implementation and to validate the business case.”  



About Eclipsys Solutions Inc.

Eclipsys Solutions has been operating since 2009 as a Canadian information consulting organization providing tailored mission-critical services to help our customers maximize the performance, availability, and security of their complex IT environments. We continue to add key support and delivery experts across all tiers in the Oracle stack, leveraging the more than 15 plus years of experience of our team members.

At Eclipsys Solutions we have oriented our expertise around the Oracle technology stack and have packaged all of our technical expertise in a way that is relevant to a particular technology tier in the stack. This enables our customers to extend their operational capability by leveraging Eclipsys services based on the Oracle technology configuration deployed using our very best experts.  Our customers can tailor a packaged solution to meet their needs, adding the right blend of skill and experience and ensuring the right balance of expertise.





Press Contact:

Shannon Beattie, Director of Marketing, Eclipsys Solutions Inc., 2330 – 161 Bay Street, Toronto, ON, M5J 2S1

Tel: (647) 673-6044


The names of actual companies or products mentioned are trademarks of their respective owners. The information contained in this press release is correct at the time of its release and is subject to change.


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